Please read all of the conditions listed below before booking. If you have any enquiries please do not hesitate to contact us by telephone on 01298 84300

For touring pitches, bookings will be accepted for any day of the week and for any duration. However, during peak season and bank holidays, minimum nights may apply. Please note that there is no guarantee that pitch availability can be extended beyond the dates booked. Privacy: The information supplied during the booking process will be stored electronically and may be used for the purposes of future distribution to you of our advertising material. Under no circumstances will your information be passed onto a third party. For the purposes of the Data Protection Act 1984 the confirmation of the booking signifies consent to this.

General conditions

If you have particular requirements or require 2 or more pitches/ units together we strongly recommend early booking otherwise no guarantee can be made that booked pitches/units will be together.

It is your responsibility to check that details on your booking confirmation are correct and to notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival.

The company reserves the right to terminate any booking at any time.

Persons using Newhaven and its facilities do so entirely at their own risk and Newhaven will not accept liability for the loss or damage to persons and/or property, or accommodation or amenities becoming unavailable due to circumstances beyond our control.

There may be a charge for pulling vehicles, units, or equipment off pitches, and is at the owner’s risk.

If we believe that you have left early (i.e. vacated the site with no intention to return before your departure date or informed reception of your intention not to return) we reserve the right to re-let your pitch/accommodation. You will not be entitled to a refund.

Tenants must accept full responsibility for their own personal property. Newhaven does not accept responsibility for any personal property left on site.

Please inform us of any problems that occur during your stay as we regret that we are unable to deal with any complaints once you have left the park.

New arrivals must report to the Reception. No holiday home or pitch is to be occupied until you have booked in.

Reservations must be taken up by 6.00pm on the day of arrival unless special arrangements are made with reception prior to arrival date. If no contact has been made with reception within 24 hours of arrival date then the unit will be re-let with no further notice.

The management reserves the right to refuse acceptance of a booking or to terminate the visit of any person for whatever reason at their (the management’s) sole discretion.

The booking is accepted on the strict understanding that persons under 18 years of age are not permitted to drink alcoholic beverages.

Damages or breakages to Park facilities and equipment must be reported.

Dogs are permitted at the absolute discretion of the Company. Dogs must be kept under control at all times and are accepted on the understanding that the Company will in no way be responsible for damage or injury caused by them. Any damage to property or persons caused by pets must be paid for by their owner. We reserve the right to refuse entry to dogs showing unacceptable behaviour.

Neither Newhaven, nor any other person or individual company involved in operating or managing Newhaven Holiday Park, nor any associated or subsidiary company shall be liable for any personal injury, loss or damage (direct or indirect), loss of or damage to any property, including motor vehicles, motorcycles or the like, however caused, sustained by or occasioned to any person on park (including persons under the age of 18 years), whether resulting from or caused by the negligence, default, wilful act, omission or otherwise of Newhaven Holiday Park, the individual companies or persons operating or managing the Holiday Park, their employees, servants, agents, or concessionaires, or of guests, residents, occupiers or invitees.

Noise of all kinds (including music and singing) must always be kept at reasonable levels, and between 11.00pm and 8.00am must not be audible outside your accommodation. Newhaven encourages all guests to be considerate of one another.

In the interests of all visitors we reserve the right to refuse admission to any person or groups of persons at our discretion.

BBQs are permitted at the manager’s discretion. On obtaining permission all BBQs must be raised off ground level and disposed of safely.